Effective Date: September 4, 2026
StepByStep Travel and Tours (“we”, “our”, “us”) values your privacy. This policy explains how we collect, use, store, and protect your information when you use our services, website, and mobile applications.
We may collect personal details such as your name, email, phone number, billing information, and travel preferences. We also collect technical data such as device type, IP address, and usage logs to improve our services.
Your information is used to process bookings, provide customer support, personalize travel recommendations, send updates, and comply with legal obligations. We do not sell personal data to third parties.
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no online service is completely secure, we strive to safeguard your information at all times.
Our services are not directed to children under 18. We do not knowingly collect information from minors. Accounts created by minors will be removed, and bookings must be made by adults legally permitted to travel.
All content provided on our platform is intended for general audiences. We do not host or promote explicit, harmful, or unsafe material. Travel recommendations and guides are curated to maintain family-friendly standards.
We may share information with trusted service providers (e.g., airlines, hotels, payment processors) strictly for fulfilling bookings. We may disclose information when required by law or to protect users and our services.
As a global travel service, your information may be processed in countries outside your residence. We comply with international data protection laws, including GDPR and other applicable regulations.
If advertising is introduced in the future, ads will be clearly marked and may be personalized based on non-sensitive data. We will not allow misleading or harmful advertising content.
You may request access, correction, deletion, or restriction of your personal data. Depending on your location, you may also have rights to data portability and objection to processing.
We may update this policy as our services evolve. Updates will be posted at https://vividvista.co.za/stepbystep-privacy-policy. Continued use of our services after updates means you accept the revised policy.
For privacy questions or requests, please contact StepByStep Travel and Tours support via our website or customer service channels.